Some Thomas Kinkade Company coupons and special promotional offers will be automatically applied at checkout, whereas other offers require entering a coupon code during the checkout process. Please be vigilant about checking your Shopping Cart total before submitting your order to ensure that your coupon or promotional offer has been applied. If you feel that there has been a problem in processing the discount, please contact our Order Management Team at 1­ (888) ­368-­1336.