Thank you for being a loyal Thomas Kinkade Studios collector. Thomas Kinkade’s dearest wish was to provide hope, peace and positivity through the art he created, and we are committed to carrying out his mission today and always.
The health and safety of our collectors and our amazing team is of the utmost importance to us. Beginning March 17th, we’ve decided to close our company-owned stores and will look to re-open after assessing the impact of the Coronavirus.
Our online store, ThomasKinkade.com, as well as our Marketplace stores such as Amazon.com, eBay.com, Walmart.com and partner stores, such as ShopDisney.com, remain open, and we are committed to providing you with art that brings hope and inspiration to our customers around the world.
Please follow us on Facebook and Instagram, as we will be providing you with content to uplift you, entertain you, and help everyone in our community get through this period together. Some of the things we will be giving you to help include:
- Uplifting art to raise your spirits
- Inspiring and entertaining video content for you and your family
- Instructional posts and videos to help you get through this time
- Fun giveaways for the Thomas Kinkade Studios Art and Licensed Products that you love
Most importantly, the health and safety of our collectors are in our thoughts and prayers at this time.
CUSTOMER CARE
To ensure the safety of our staff and their families, our Customer Care Representatives have been working from home. Despite the change of venue, our team is committed to providing you with the same excellent service you are accustomed to receiving. They are standing by to answer any questions you may have, and to assist you with your order. You can reach us at 1-408-201-5000.
SHIPPING & DELIVERY
Please understand that some of our products may take a little longer to ship than normal due to the impact of actions we’ve taken to help keep our employees safe and reduce the spread of the virus. Even with these precautions, we are committed to bring you the same high-quality art products that you have come to know and love. Please also note that art purchased from our Amazon Prime store will be shipped according to Amazon’s shipping windows, as stated in each listing.